The FastTrack Center will contact eligible customers within 30 days of purchasing Office 365. FastTrack resources and services are included in Office 365 for customers with at least 50 seats of Microsoft 365 Apps for business and Enterprise plans, as well as paid Government, Kiosk, and Nonprofit plans. The top three are the Business plans, and the bottom three are the Enterprise plans. You may have known some of them under different names prior to the name change in April 2020. Business Basic used to be known as Office 365 Business Essentials. Business Standard used to be known as Office 365 Business Premium.

• Office 365 E1 Compare
• Microsoft 365 E5

1. As the name suggests, Office 365 Enterprise plans are for large enterprises who have more than 300 users. Big companies need more vigorous solutions because their needs are complicated than an SME. The plans focus more on the needs of enterprise, which heavily focus on compliance and security issues.
2. Microsoft Office 365 plans for enterprises – with enterprise value. With Office 365 enterprise plans, you get the most wholesome email and business communication tools for online collaboration, most secure productivity tools like office apps and storage in the cloud.
3. Office 365 Government plans are customized Office 365 Enterprise plans with a range of tools and services that help eligible organizations leverage cloud services to improve service efficiency while adhering to compliance norms for handling sensitive data.

Microsoft 365 and Office 365 are cloud-based services designed to help meet your organization's needs for robust security, reliability, and user productivity.

The articles in this library provide detailed descriptions of the services and features that are available with Microsoft 365 and Office 365. For information about Microsoft Dynamics 365 business applications, see Microsoft Dynamics 365 documentation.

To compare features across plans, see Powerful tools to support your enterprise or the relevant service description in the list below.

For support articles and information, see Office Help & Training, Office documentation for admins and IT professionals, and Microsoft 365 help center for admins and IT pros.

Note

If you're looking for the service description comparison spreadsheet, it's been retired. The product feature availability tables on each service description page have been updated to better help you choose the version of Office 365 that suits your needs.

Microsoft offers the FastTrack Center Benefit for Office 365 for eligible services in eligible plans. The benefit lets you work remotely with Microsoft specialists to get your Office 365 environment ready for use. For more information, see FastTrack Center Benefit for Office 365.

To get started, see the following service descriptions:

• Microsoft 365 and Office 365 platform service description¹

Note

¹ Includes availability of suite features, such as Office Delve, Microsoft MyAnalytics, Microsoft Sway, and Microsoft Teams.

Disclaimer

© 2018 Microsoft Corporation. All rights reserved. Microsoft, Office 365, and other product and service names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information provided herein is for informational purposes only and represents the current view of Microsoft Corporation as of the latest publication or revision date of this document. It is not intended to be a service contract, and does not commit Microsoft or the customer to any features, capabilities, or responsibilities mentioned herein. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.

Microsoft 365 and Office 365 are available in a variety of plans to best meet the needs of your organization.

Service families and plans

The following table lists the different service families and plans available in Microsoft 365 and Office 365. For a high-level overview of features and pricing information, or to chat with an online representative, select any of the links in the Plans column.

Service availability within each Microsoft 365 and Office 365 plan

Each Microsoft 365 or Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each plan.

Important

While a service may be available across Microsoft 365 and Office 365 plans, the features available in each plan may differ. To see the details of features that are available for each plan, refer to the individual service description or contact your Reseller or Microsoft sales representative for more information.
Several of the Microsoft 365 and Office 365 plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see Buy or edit an add-on for Office 365 for business.

¹ Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which is not included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, or Office 365 F3.
² To learn more about which Azure Information Protection features are included with Microsoft 365 and Office 365 plans, see Azure Information Protection.
³ Office 365 E5 and Microsoft 365 E5 contain Phone System and Audio Conferencing. To implement a Calling Plan requires an additional plan purchase (either Domestic or International).
⁴ Includes 2 GB storage.
⁵ Includes Exchange Online Plan 1.
⁶ Includes Exchange Online Plan 2.
⁷ Includes Exchange Online Plan 1 plus supplemental features.
⁸ Includes Exchange Online Kiosk.
⁹ Includes Skype for Business Online Plan 2 with basic client limitations.
¹⁰ Includes Skype for Business Online Plan 2 without any client limitations.
¹¹ Includes Skype for Business Online Plan 1 plus supplemental features.
¹² Includes Skype for Business Online Plan 2 with voice support and without any client limitations.
¹³ Includes Skype for Business Online Plan 1.
¹⁴ Microsoft Teams is now the primary client for messaging, meetings, and calling in Microsoft 365. As of Oct. 1, 2018, new customers with 500 seats or less are onboarded to Microsoft Teams and do not have access to Skype for Business Online. Tenants that are already using Skype for Business Online are able to continue doing so (including provisioning new users) until they complete their transition to Microsoft Teams.
¹⁵ Includes Microsoft 365 E5 Compliance, which provides automatic classification and retention, Customer Key, Advanced Message Encryption, Insider Risk Management, Communication Compliance, Information Barriers, Customer Lockbox, Privileged Access Management, Advanced Audit, Records Management, and Advanced eDiscovery capabilities; and Microsoft 365 E5 Security, which includes Microsoft Defender for Office 365 Plan 2, Microsoft Defender for Endpoint, Azure Active Directory Plan 2, Microsoft Defender for Identity, Microsoft Cloud App Security, and Safe Documents.
¹⁶ Microsoft 365 F1 does not include rights to an Exchange mailbox. To enable a full Teams experience, M365 F1 licenses may come with the Exchange Online K1 service plan enabled. Although the Exchange Online K1 service plan will provision a mailbox for the user, M365 F1 users are not entitled to use the mailbox. We recommend that your customers disable Outlook on the web via these steps and ask users not to access the Exchange mailbox via any other methods.
¹⁷ Includes SharePoint Online Kiosk. Cannot be administrators. No site mailbox. No personal site.
¹⁸ Microsoft 365 F1 users can read files using Office for the web, but do not have create/edit/save rights.

Basic client limitations

The following features are available in the full client, but are not available in the basic client:

• Manage team call settings
• Manage delegates
• Make calls on behalf of another contact (manager/delegate scenario)
• Handle another's calls if configured as a delegate
• Manage a high volume of calls
• Initiate a call to a Response Group
• Call park
• Group call pickup

Changing or mixing plans

As the needs of your organization change, you may need to change your Microsoft 365 plan. You can switch from your current subscription to another subscription:

• In the same service family: For example, you can move from Microsoft 365 Business Basic to Microsoft 365 Business Standard, or from Office 365 E1 to Office 365 E3.
• From a standalone plan: For example, you can move from Exchange Online Plan 1 to Office 365 E1.
• To a different service family: For example, you can move from Microsoft 365 Business Basic to Office 365 E3.
  For information about how to change subscriptions, including how to move from a trial to a paid subscription, see Switch to a different Microsoft 365 plan or subscription.

You can combine Enterprise, Business, and standalone plans (for example, Exchange Online Plan 1) within a single account. However, existing limitations on the number of seats per plan do not change. For example, you can have up to 300 seats per plan on both Microsoft 365 Business Basic and Microsoft 365 Business Standard, but an unlimited number of users on Exchange Online Plan 1.

Standalone services

The following online services are available on their own, as standalone plans. They can also be added to Business and Enterprise service family plans that don't already include them. For pricing information, or to chat with an online representative, select any of the plans listed in the following table.

Office 365 E1 Compare

Feature availability

Microsoft 365 E5

To view feature availability across Microsoft 365 and Office 365 plans, see Microsoft 365 and Office 365 platform service description.